How do I whitelist the reply-to email address?

Before starting an assessment you need to make sure to whitelist the envelope sender's email addresses. The reason for this being your spam filter might block the assessment emails based on the content. If emails are blocked the assessment will not work.

If you're using a web filter you might need to whitelist the domains and/or IP ranges used to ensure that web traffic isn't blocked.

Phishing & Awareness Training has the intelligence to make simulations more realistic using multiple domains and improving the quality of assessments. 

When new assessments are configured, it automatically shares what domains and IP’s that need to be whitelisted for the assessments to be carried out successfully.

Make sure you whitelist the following envelope from email addresses. Make sure to whitelist all email addresses under each domain

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Notice that the syntax for all@ might be different in your spam filter.

Sweden, Stockholm

Whitelist IP ranges for spam filter and web filter

If your spam and web filter support whitelisting of IP ranges make sure to whitelist the following IP ranges. For web filter, you can also whitelist the specific domains used.

  • IPv4: 185.163.84.0/22
  • IPv6: 2a0b:6800::/29

Whitelist domains for educational e-mails

Please make sure to whitelist the following address:

Malaysia, Kuala Lumpur

Whitelist IP ranges for spam filter and web filter

If your spam and web filter support whitelisting of IP ranges make sure to whitelist the following IP ranges. For web filter you can also whitelist the specific domains used.

  • 47.254.201.3
  • 47.254.197.36
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