How do I enable two factor authentication?

To enable two factor authentication for a user or for all users globally follow these instructions. Enabling two factor authentication forces the user to login with username, password and one-time code sent by SMS. Make sure the user has entered a mobile phone number in the user settings under Users in the main menu. Notice that the global setting will apply to all users regardless of their individual setting.

Enable for a single user:

  1. Login to Security Center.
  2. Click the menu icon to the right > Users.
  3. Find the user in the list and click the edit icon.
  4. Click Security.
  5. Check Enable two way authentication.
  6. Click OK.
  7. Done!

Enable for all users globally:

  1. Login to Security Center.
  2. Click Menu > Settings.
  3. Click Security.
  4.  Set to Always  or When logging in from an untrusted network Under Enable two way authentication for all users.
  5. Click OK.
  6. Done!

Enable two factor authentication outside trusted network: 

  1. Login to Security Center.
  2. Click Menu > Users
  3. Click Setup
  4. Under Login security the option is given to enable two factor authentication for two scenarios. 
    • Always: Which requires the user to add the OTP code whenever an login attempt is made.
    • When logging in from untrusted network: forces the user to login with a code whenever outside of the network. 
  5. Add the network you whish to whitelist.
  6. Click OK.
  7. Done!
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