In order to see where the scanner appliance fails to connect you can follow the steps listed here:
- Open up the scanner appliance virtual machine in your virtualization platform.
- In the configurator go to Status > Connectivity using your arrow keys and press enter.
- Select Yes, when asked if you want to run the connectivity test.
- You will now recieve the info on where the appliance fails to connect.
- You can use the PgDn & PgUp keys to see the different areas of the results window.