How do I add account name for whitelabeling in emails?

Since the 2020-06-25 release the white labeling function for partners now have a placeholder for the account name. If you already have active email templates you will need to add this manually or restore the template and add your information again. 

If you want more information on white labeling in Organizer, read this article: How do I white-label Security Center accounts under Organizer?

Follow these steps to add account name to your templates:

  1. Login to your Organizer account.
  2. Click on the menu in the top right corner.
  3. Click Appearance.
    The templates that needs to be configured is:
    • New report email
    • Scan reminder email
    • Finished scan email

Option 1.

Note: This will remove all of your added information and restore them to original templates. 

  • Click restore on all of the mentioned templates and re-write your information in the templates.

Option 2.

Manually add the html code to your templates.

All the templates mentioned above

  • Add the bold text to your templates: 

    .BannerHeadline {
    FONT-WEIGHT: normal;
    FONT-SIZE: 36px;
    COLOR: #FFFFFF;
    FONT-FAMILY: Calibri, Arial, Verdana, Helvetica, sans-serif;
    TEXT-DECORATION: none;
    }

    .FontWeightNormal {
    FONT-WEIGHT: normal;
    }

    /******************** A CLASSES ********************/

New report mail

  • Add the bold text to your template:

    <h1>New report: {{report_name}}</h1>
    <h3 class="FontWeightNormal">Account: {{customer_name}}</h3>
    {% if message %}
    <p>{{message}}</p>
    {% else %}
    <p>There's a new report available in Security Center. This report was generated from a scheduled scan or on demand scan.</p>
    {% endif %}

Scan reminder email

  • Add the Bold text to you template: 

    <h1>Reminder: scheduled network scan</h1>
    <h2>Name: {{scan_name}}</h2>
    <h3 class="FontWeightNormal">Account: {{customer_name}}</h3>
    {% if message %}
    <p>{{message}}</p>
    {% else %}
    <p>This is a reminder that you have an upcoming scheduled network scan.</p>
    {% endif %}

Finished scan email

  • Add the bold text to your template:

    <h1>Network scan finished</h1>
    <h2>Name: {{scan_name}}</h2>
    <h3 class="FontWeightNormal">Account: {{customer_name}}</h3>
    {% if message %}
    <p>{{message}}</p>
    {% else %}
    <p>A network scan has finished.</p>
    {% endif %}
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