Integrations

General

• What placeholders are available for integrations?

TopDesk

• What rights does the TOPdesk integration need?
• Troubleshooting Topdesk and ServiceNow integrations
• How do I generate my application password for TopDesk integration?
• How do I setup integration with TopDesk?

ServiceNow

• How do I find Assignment Group id and User id in ServiceNow?
• How do I setup integration with ServiceNow?

Microsoft

• How do I find my Microsoft Teams URL?
• How do I integrate with Microsoft Teams?

Slack

• Note for the new Bot Token users
• How do I setup an integration with Slack?

Webhooks

• How does the Webhook integration work?
• How do I setup and integration using Webhooks?

Jira

• How do I setup integration with Jira?