How are platform, software, and vulnerability tests updated?

Cloud platform

New versions are released on average once every month. During this period, the system may be unreachable when the new version is applied. 

Scans are normally not affected and continue to run during the update. Under certain circumstances, the scans may be paused during the release is being applied and then continue to run when the release is completed.

The time it takes to perform the release can vary, but typically takes between 10-60 minutes. 

On-premise deployment

On-premise updates happen twice a year, usually through a new image, followed by an upgrade package a few weeks later. 

Scanner Appliance

Happens automatically for cloud deployments, usually once every 1-2 months. Time varies from 10-60 mins for the typical upgrade.

Vulnerability test updates

System & Network Security and Web Application Security

The system updates signatures to identify vulnerabilities on a daily basis.

This is done to make sure that we are scanning for the most recent vulnerabilities that are known so that you, as a customer, can identify these as quickly as possible.

During this update, the scans that are currently running may be paused for a few minutes. Once the updates are completed, the scans will continue to run.

 The update starts at 6 a.m. (GMT+2)