Create Ticket
Go to Customer Portal

Tickets

Security Announcements
- General
Product News
- Release notes
Next-Gen Vulnerability Management
- General
- Unification
Getting Started
General
Operating Status
- Holm Security VMP
System & Network Scanning
Web Application Scanning
Cloud Scanning (CSPM)
API Scanning
- General
Phishing & Awareness Training
- General
- Statistics
- Whitelisting
- Azure AD
- Templates
- Data privacy
- Tags
Scanner Appliance
Device Agent
On-premise platform deployment
Asset Management
- General
- Assets
- Tags
- Views
Vulnerability Manager
Reports
Digest Reports
- General
Organizer
- General
- White-labeling
Continuous Monitoring
- Monitoring profiles
Integrations
- Slack
- Webhooks
- Jira
- Microsoft
- TopDesk
- ServiceNow
- Splunk
- IBM
- General
- Beyond Trust
Platform API
- Getting started
- General
Remediation
- Tickets
- Policies
- Views
- Integrations
Users
PCI DSS
- General
Terms & Conditions
Dashboard

Back to home

Knowledge Base

Remediation

Tickets

Security Announcements
- General
Product News
- Release notes
Next-Gen Vulnerability Management
- General
- Unification
Getting Started
- System & Network Scanning
- Web Application Scanning
- API Scanning
- Phishing & Awareness Training
- Cloud Scanning
- Scanner Appliance
- Device Agent
- Reports
- Users
- Asset Manager
- Remediation
- Tags
- Continuous Monitoring
- Vulnerability manager
- On-prem deployment
General
- Vulnerability tests
- Email notifications
- Security Center
- Contact and opening hours
- Security Tools
- Providers
- Research
- Data retention
- Security Badge
Operating Status
- Holm Security VMP
System & Network Scanning
- Troubleshooting
- Policy scanning
- Best practice
- Scanning techniques
- Scan profiles
- Scans
- Schedules
- Authenticated Network Scanning
- Scan Issues
- Optimization
Web Application Scanning
- General
- OWASP
- Catalog
- Scan profiles
- Troubleshooting
- Authenticated scanning
- Schedules
Cloud Scanning (CSPM)
- General
- Get started
- Microsoft Azure
- Amazon Web services (AWS)
- Google Cloud Platform (GCP)
- Oracle Cloud
API Scanning
- General
Phishing & Awareness Training
- General
- Statistics
- Whitelisting
- Azure AD
- Templates
- Data privacy
- Tags
Scanner Appliance
- Getting started
- General
- Troubleshooting
- Groups
Device Agent
- Getting started
- General
- Troubleshooting
On-premise platform deployment
- Get started
- General
- Troubleshooting
- Security
- License
- Scanner Appliance
Asset Management
- General
- Assets
- Tags
- Views
Vulnerability Manager
- General
- Views
- Ignore and disable
- Tickets
- Notes and conversations
- Unified Vulnerabilities
Reports
- General
- Templates
- Comparison report
- Schedules
Digest Reports
- General
Organizer
- General
- White-labeling
Continuous Monitoring
- Monitoring profiles
Integrations
- Slack
- Webhooks
- Jira
- Microsoft
- TopDesk
- ServiceNow
- Splunk
- IBM
- General
- Beyond Trust
Platform API
- Getting started
- General
Remediation
- Tickets
- Policies
- Views
- Integrations
Users
- General
- Users
- Authentication & security
- Roles
PCI DSS
- General
Terms & Conditions
- Personal data
- Licensing
- Sweden, Norway, Finland, India & SAARC (Swedish entity)
- Netherlands & Belgium (Dutch entity)
- Denmark (Danish entity)
- United Kingdom (UK entity)
- Malaysia & SEA (Hong Kong entity)
Dashboard

How are tickets reopened?

Tickets that have been resolved will be reopened automatically if a new scan detects the related vulnerability.

Next-Gen Vulnerability Management

Create Ticket
Go to Customer Portal