General

How do I add a user?

To add a new user, simply follow these instructions.

More information about user types:
You can read more about the different permissions for superusers and users here:
https://support.holmsecurity.com/knowledge/what-are-the-different-permissions-for-superusers-and-users

Create a user or superuser:

  1. Log in to Security Center.
  2. Click Users in the menu to the right.
  3. Click +Add user.
  4. Click General information in the menu and enter all user details. Notice that the email address is the username.
  5. Choose a role for your user. The default options are:
    1. Default user (limited permissions)
    2. Superuser
  6. Click Security in the menu, and check Enable two-factor authentication if you want the user to log in using username, password, and a verification code sent by SMS each time the user logs in.
  7. Click OK to create the user.
  8. A registration email is automatically sent to the new user.
  9. Done!

Single sign-on
If you would like to know more about setting up Single Sign-On for your account, you can find detailed instructions and information here.
https://support.holmsecurity.com/knowledge/how-do-i-set-up-single-sign-on