Tickets

How do I create a remediation ticket for a vulnerability?

Tickets can easily be created from Vulnerability Manager. Please follow the steps below to create a ticket for a specific vulnerability. 

Create tickets via remediation policy
Should you desire to automate the creation of tickets for vulnerabilities under specific conditions, we recommend reviewing this article:
https://support.holmsecurity.com/knowledge/how-do-i-create-a-remediation-rule

  1. Log in to Security Center.
  2. Click Vulnerability Manager > Network and Web.
  3. Click on the vulnerability on the item list.
  4. Check the box next to the host or web app.
  5. Click Action > Select Create ticket(s) for selected vulnerabilities.
  6. A ticket is now created under Remediation.
  7. Done!