How do I get started with remediation?

Follow these steps to set up your remediation process with or without integrations.

1. Create a policy

To automatically create tickets based on specific rules, please read this article:
https://support.holmsecurity.com/knowledge/how-do-i-create-a-remediation-policy

Create tickets manually
If you want to create tickets manually, you can take a look at the steps in this simple guide:
https://support.holmsecurity.com/knowledge/how-do-i-create-a-remediation-ticket-for-a-vulnerability-in-vm

2. Set up the integration (optional)

Set up an integration for remediation to effortlessly receive tickets directly into your ticketing system. Tickets created automatically will be based on the policy profiles you created in the previous step.

Jira
https://support.holmsecurity.com/knowledge/how-do-i-setup-integration-with-jira

ServiceNow
https://support.holmsecurity.com/knowledge/how-do-i-setup-integration-with-servicenow

TopDesk
https://support.holmsecurity.com/knowledge/how-do-i-setup-integration-with-topdesk