Troubleshooting

How do I solve the Scanner Appliance black screen issue on Oracle VM VirtualBox?

Orcale VM Virtualbox requires slight modifications in order to work correctly. Please see the following steps.
 

Error message

The Scanner Appliance becomes unresponsive and displays a black screen upon startup.

 

Solution

  • Turn off the machine.
  • Right-click on the machine > Settings > General > Basic.
  • On the Type select Linux.
  • On Version select Debian (64-bit).
  • Click OK to save.