How does the scan safety mechanism work?
To ensure a positive experience for all our customers, we implement throttling when too many scans are run simultaneously on an account. Throttling thresholds are customized for each account and will be activated if excessive usage is detected.
If you notice a large number of scans in the requested state running simultaneously for an extended period, it may indicate that you have reached a throttling threshold.
If you are experiencing any issues, we are here to help you find a solution, which may include adjusting the threshold for your account. Contact our Support team for further assistance.
If you notice a large number of scans in the requested state running simultaneously for an extended period, it may indicate that you have reached a throttling threshold.
If you are experiencing any issues, we are here to help you find a solution, which may include adjusting the threshold for your account. Contact our Support team for further assistance.