How to interpret the severity and risk trend on recipients?

Recipient risks and trends

The Severity is calculated based on assessments finished in the last 6 months.

• Low: If the mail is opened only.
• Medium: If the mail is opened and the URL is clicked.
• High: If the mail is opened and the URL is clicked and/or the recipient Replied to the mail.
• Critical: If the mail is opened and the URL is clicked and/or the recipient Replied to the mail and submitted the form.

The Trend represents changes in severity based on all assessments finished in the last 30 days.

• Severity is Decreasing 
• Severity is Increasing 
• Severity is the same

This allows you to get a risk overview of all your recipients, prioritize your next assessments easier and understand who to target.