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How to interpret the severity and risk trend on recipients?

Recipient risks and trends

The Severity is calculated based on assessments finished in the last 6 months.

  • Low: If the mail is opened only.
  • Medium: If the mail is opened and the URL is clicked.
  • High: If the mail is opened and the URL is clicked and/or the recipient Replied to the mail.
  • Critical: If the mail is opened and the URL is clicked and/or the recipient Replied to the mail and submitted the form.

The Trend represents changes in severity based on all assessments finished in the last 30 days.

  • Severity is Decreasing 
  • Severity is Increasing 
  • Severity is the same

This allows you to get a risk overview of all your recipients, prioritize your next assessments easier and understand who to target.