Terms & conditions

Swedish entity

These terms and conditions apply to contracts with the Swedish entity H.O.L.M. Security Sweden AB (Holm Security Sweden AB). Click on the links below to download the documents.

Countries

These terms apply to the following countries:

Sweden
Norway
Finland
Denmark
Germany
Poland
India and SAARC
UK (until May 2022)
And other countries outside the above-mentioned regions and countries

Which documents apply to my organization?

Different terms and conditions apply depending on where your organization is located and what deployment method is used. The following is standard, nothing else is stated in the main contract or order confirmation.

General terms and conditions:

End customer: General terms and conditions - end customers
Partner: General terms and conditions - partners

Data Processing Agreement (DPA):

Sweden: Generellt personuppgiftsbiträdesavtal
Outside Sweden: General Data Processing Agreement (DPA) - customers outside Sweden

Service Level Agreement (SLA):

Cloud deployment: Service Level Agreement (SLA) - Cloud - end customers
On-premise deployment: Service Level Agreement (SLA) - OnPrem - end customers

Apply to all:

General terms and conditions open-source

Documents

Download terms and conditions: