General

What is Awareness email training and why it is important?

Awareness email trainings are educational content sent through email on the basis of action performed by the user, for example opening an email or replying to the email after a simulated phishing campaigns. This email training help understand the user about steps they did wrong during the phishing campaign, and help user to understand and prevent them from getting impacted negatively through a real phishing campaign.

By not participating in awareness email trainings, a user can miss out on important knowledge related to the phishing campaign. From the awareness training, a user can understand the mistakes and be more capable in identifying phishing related emails thereby decreasing human threat.

Therefore, when the simulated phishing campaign is over, open and carefully review the awareness training email received. If you did not receive it, make sure it is resent.


What is Awareness web training and why is it so important?

Awareness web trainings are a series of training courses or modules containing a quiz or form designed to educate individuals and organizations on how to identify, prevent, and respond to various types of cyber threats and risks, such as phishing, ransomware, malicious websites and attachments. These courses will help understand the readiness of the user in identifying and avoiding phishing campaigns. Awareness web trainings can also allow organization to understand which employee is more vulnerable to phishing campaigns.

By not participating in awareness web trainings, a user will not be able to test the knowledge earned during the phishing campaign and email based training. Web based trainings also helps user to understand in which areas to improve identifying real phishing campaigns, to increase resilience and decrease risk being impacted by a real phishing campaign.

Here are some potential benefits of awareness web training:

  • Improved cybersecurity posture: By learning how to identify and prevent cyber threats, organizations can improve their overall cybersecurity posture and reduce the risk of data breaches and other incidents.
  • Increased awareness: Employees, partners, and customers will be more aware on the importance of cybersecurity and how they can play a role in protecting sensitive information.
  • Reduced costs: Preventing cyber incidents allows organizations to reduce the costs associated with data breaches, regulatory fines, and other related expenses.
  • Compliance: Awareness web training can help organizations comply with various regulatory requirements and avoid penalties or fines for non-compliance.

Therefore, to make sure that you can contribute in protecting yourself and the company by being able to identify all the aspects of a phishing campaign, please do not underestimate the importance to completing all the steps in the awareness web training.

I answered incorrectly during awareness web trainings. What should I do?

Knowing the typical tactics and triggers that phishing emails employ is the best way to prevent being deceived.

By simulating phishing attacks, your company is able to determine the effectiveness of the staff awareness training and understand the readiness of the user to identify and avoiding phishing campaigns.

Submitting an incorrect answer in the quiz indicates that the user is still vulnerable to one or more elements of a phishing attack and might lack knowledge in certain areas. Therefore, it is important to revisit the question answered wrong and try to identify which answer is correct and why.

Remember that you as a user are a very important line of defense, and completing Awareness web trainings will greatly help preventing phishing attempts from achieving their goals.