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What is the behavior for tickets and vulnerability status when ignoring vulnerabilities?
This is the behavior for tickets and vulnerabilities in relation to ignoring and disabling vulnerabilities.
- Ignoring a vulnerability
When ignoring a vulnerability, the statistics for this vulnerability will be excluded from the dashboard, menu notifications and all status and status with trend reports. - Ignoring a vulnerability for a host
When ignoring vulnerabilities on hosts, all open remediation tickets will be closed and set to status closed/ignored. - Disable vulnerability globally
When disabling vulnerabilities globally, no tickets are affected. - Disabled vulnerabilities and new tickets
When running a scan and a vulnerability found is globally disabled, tickets will be created per the remediation policy. - Unignor and closed tickets
When unignoring vulnerabilities and a ticket exist with status closed/ignored related to that vulnerability, the ticket will be re-opened.