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2025-05-15: Introducing the next generation of vulnerability remediation
We’re excited to announce a new generation of remediation, designed to help you get the most out of your vulnerability management and streamline remediation workflows.
This new generation showcases several new features that make it easy to delegate tasks across teams, ultimately helping you work with vulnerability remediation at scale across a larger number of assets.
Key highlights of the new remediation experience:
Grouped remediation tickets
Create a single ticket that groups multiple assets or vulnerabilities together, making it easier to manage and track remediation efforts. If one vulnerability exists across multiple assets, you just need one ticket to remediate it, and vice versa. Read more here.
Team and tag-based access control
Teams can focus on their assigned remediation tasks, seeing only their tickets, while superusers maintain a full overview - improving accountability and delegation. You can now set up multiple views with different filters to oversee tickets of different statuses and types. Read more here.
Inherited asset ownership
Tickets can now automatically inherit the assignee from the asset owner set by a team, making it easy to delegate tickets and scale the creation of tickets to different teams and users. Read more here.
Automated ticket assignment
We’ve enhanced automated ticket creation with additional logic to set trigger rules. Use automation rules to create and assign remediation tickets directly to the right teams, ensuring vulnerabilities are addressed promptly by the correct owners. Read more here.
Integrated ticket creation
Quickly create and manage remediation tickets directly from the Unified Vulnerabilities and Assets views, keeping workflows efficient and actionable. You will find related tickets and the possibility of creating tickets directly from any vulnerability. Read more here.
Solution applied & automatic fix verification
Manually mark vulnerabilities as “Solution applied” to track ongoing fixes you and your team have remediated. With automatic confirmation, the scans will apply the "Fixed” status once the solution is confirmed as applied and the remediation completed. Read more here.
Integrations with external systems
Integrate your remediation process with your existing ticketing system, such as ServiceNow, JIRA, email or TOPdesk, offering customizable ticketing content. The integrations are now centralized in your account, making it easier to get started with your remediation setup.
Planned availability
The new generation of remediation will be rolled out in May, and we will make it available in Security Center to all customers over the next few weeks.
Contact our Support team if you are interested in receiving early access.